Breathtaking views, fantastic hiking, peaceful location, child-friendly paradise, excellent SPA, fresh outdoor pool water.

Nothing, no complaints at all.

We had a fantastic stay at this hotel. The location was perfect for us, nestled in the mountains with breathtaking views. It was quiet and peaceful, away from the tourist crowds, but still close enough to explore the surrounding areas of interest. The hotel facilities were top-notch, with a variety of amenities for both children and adults. Our kids had a blast with the pools, playgrounds, and horse riding school. The staff was extremely friendly and helpful, making us feel welcome throughout our stay.

Nothing that we didn't like.

Loved spending Christmas here! the horse riding on offer was a huge hit with the whole family, and we all enjoyed the outside pool despite the cold weather. the staff was really friendly and their customer service was top-notch.

The room was a bit too warm, and we didn't have the option to adjust the temperature. We also experienced some issues with the internet connection in the room, which was a bit frustrating.

We had an amazing time at this luxurious 4-star hotel! The location was absolutely stunning, surrounded by beautiful mountains and a serene lake. We loved waking up to such breathtaking views every morning. The hotel had so many great amenities, from the relaxing spa and wellness center to the refreshing indoor and outdoor swimming pools. The staff were incredibly friendly and accommodating, providing excellent service throughout our stay. We were also impressed with the variety of activities available, such as horse riding, hiking, and even a water park. This place truly exceeded our expectations in terms of comfort and quality.

We would highly recommend this hotel to our friends and family.

Nestled amidst the breathtaking mountains, this family resort offers a truly serene and picturesque escape. the spacious rooms feature comfortable beds and modern amenities, ensuring a relaxing stay. the friendly and helpful staff are always available to provide excellent service. the delicious breakfast buffet offers a wide variety of options to suit all tastes, and the stunning views of the mountains add to the dining experience. the resort boasts an array of facilities, including a well-maintained pool and lake area, perfect for enjoying the natural beauty. the resort offers a free laundry room, a convenient addition for families with young children.

The lack of proper air conditioning in the rooms can be uncomfortable, especially during hot weather.

We had a wonderful stay in a quiet and cozy location with breathtaking views. The hotel had fantastic hiking/walking routes and was close enough to tourist attractions without the crowds and traffic. The highlight for us was the paradise for children - with pools, playgrounds, an indoor amusement area, and lots of animals to interact with. The spa for parents was a nice bonus, and we enjoyed the variety of meals offered, especially the haute cuisine dinners. The hotel also provided all the necessary amenities for families traveling with children. The location also had plenty of sightseeing opportunities, including nearby lakes, caves, and cable cars.

Although we enjoyed our stay overall, there were a few areas for improvement. The service could have been friendlier and more attentive, particularly in the restaurant.